Privacy Policy

Last Updated: 01/05/2024

At fonestudio.co.uk, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, share, and protect information about you as a user of our website. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Personal Information

When you visit fonestudio.co.uk, we may ask you to provide personal information that can be used to contact or identify you. Personal information may include, but is not limited to:

Full name

Contact information (such as email address and phone number)

Address

Transactional details related to your broken or used mobile phones

2. Device Information

We may also collect information about the device you use to access our website, including the type of device, operating system, unique device identifiers, device settings, and approximate geo-location data.

3. Usage Data

This includes information on how you use our website, such as your navigation paths, the pages you visit, the time spent on those pages, and other diagnostic data.

How We Use Your Data

We use the collected data for the following purposes:

To provide and maintain our services

To notify you about changes to our services

To allow you to participate in interactive features of our website when you choose to do so

To provide customer care and support

To analyse website usage and improve our services

To monitor the usage of our website

To detect, prevent, and address technical issues

Sharing Your Data

We may share your personal information with third parties in the following circumstances:

Service Providers

We may share your personal information with trusted service providers who perform services on our behalf and help us manage our interactions with you.

Legal Requirements

We may disclose your personal information where required by law, court order, or other legal process, or where we believe such action is necessary to comply with legal obligations or protect the rights, property, or safety of Fone Studio, our customers, or others.

Business Transfers

If Fone Studio is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

Security of Your Data

The security of your personal information is important to us. While we use commercially reasonable measures to protect your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

Your Data Protection Rights Under the GDPR

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have the following rights under applicable data protection laws:

The right to access your personal information.

The right to request correction of inaccurate or incomplete information.

The right to request deletion of your personal information.

The right to object to the processing of your personal information.

The right to request restriction of processing.

The right to data portability.

The right to withdraw your consent where processing is based on consent.

Please note that we may ask you to verify your identity before responding to any request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email:support@fonestudio.co.uk

By visiting our website:https://fonestudio.co.uk/contact